Frequently Asked About Our Privacy Policy
We keep your transaction history and account records for compliance purposes where local law permits. Personal details like your phone and address are deleted within 90 days of closure unless legal or withdrawal-processing requirements apply. Reach out to support to request earlier deletion of non-essential information.
No. m88 casino does not sell, trade or share your personal data with advertisers, data brokers or unaffiliated companies. We use your information only to run your account, process payments via DANA, OVO, GoPay and QRIS, improve our platform and send you updates about account activity and promotions.
Payment information is encrypted when sent to our payment processors. Your DANA, OVO, GoPay or QRIS details never touch our game servers directly; instead, processors handle the transaction and confirm the deposit to your wallet. We never store full card numbers or wallet passwords.
Yes. Your browser settings let you view and delete cookies at any time. We use cookies to remember your login, language preference and which games you've visited. Clearing cookies will log you out and reset your lobby view; your account balance and activity are unaffected.
Contact support immediately via live chat or email. Change your password right away using the account settings page. If you suspect unauthorised withdrawal activity, our team can review your transaction history and, where local law permits, reverse fraudulent transactions.
We handle your data in line with the laws that apply where your account operates, where local law permits. Your privacy policy explains how we collect, use and protect information. For specific compliance questions about your region, contact support.
We retain active-play records for your account lifetime. After closure, transaction history and login logs are kept for regulatory and dispute-resolution purposes for as long as local law requires, typically 5 to 7 years. Request access to your records anytime through support.
